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Thanks to Tom in customer service

Posted: Wed Oct 26, 2005 1:37 am
by superflux
We had a problem with our membership.Now we don't.That's the way it should be. Thanks, Tom!!Cara and Steve

Re: Thanks to Tom in customer service

Posted: Mon Nov 14, 2005 6:15 pm
by superflux
And more thanks to the Taxi staff!We got to LA to find that although our membership had been fixed to reflect the factthat Cara is the performer, our name tags had been created before Tom helped usout. So Cara's tag said Guest and mine said Member, which made open mic and one-on-onementoring a problem for us. A wonderful lady at the Road Rally (I'm sorry I didn't get your name), solved the problem in 20 minutes!!! Cara never got drawn for open mic, but if she had, thanks to the great Taxi staff, it would have worked out just fine.Thanks again!!Steve