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Having problems submitting a listing via the web site
Posted: Sat Mar 28, 2015 11:07 am
by Paulie
I'm trying to submit for the first time but the links are not working for me. I've scrolled down to the listing, clicked on the "Submit to this Listing" link (TAXI # U150329EI), but nothing happens. When I click on the Checkout button the content in the left frame changes, but nothing happens.
I'm on a MacBook Air, I've tried with both Safari and a fresh install of Firefox. I've deselected "Block Pop-Up Windows". Nothing...
If I right-click on the
Checkout link and try to open in a new window, I get a new window but with the content from the left frame (starting with "Is Taxi's Success Rate Exaggerated? You Be The Judge."
Any ideas? The listing is due tomorrow.
Thanks!
Re: Having problems submitting a listing via the web site
Posted: Sat Mar 28, 2015 1:25 pm
by Casey H
Paulie wrote:I'm trying to submit for the first time but the links are not working for me. I've scrolled down to the listing, clicked on the "Submit to this Listing" link (TAXI # U150329EI), but nothing happens. When I click on the Checkout button the content in the left frame changes, but nothing happens.
I'm on a MacBook Air, I've tried with both Safari and a fresh install of Firefox. I've deselected "Block Pop-Up Windows". Nothing...
If I right-click on the
Checkout link and try to open in a new window, I get a new window but with the content from the left frame (starting with "Is Taxi's Success Rate Exaggerated? You Be The Judge."
Any ideas? The listing is due tomorrow.
Thanks!
I just tried in on my Windows 7 machine with IE 10 or 11 and it looks like everything works fine. I had to stop before final checkout because I wasn't really submitting.
Have you submitted from this machine/browser before?
Do you have access to someone else's Windows-based machine to try it? (e.g. a public library, friend, etc.). I would send Taxi an email thru their website right away letting them know you are having trouble submitting. Then, if you haven't resolved it, contact them first thing Monday. Maybe they'll take the submission then given that you were having problems.
Good luck!
Casey
Re: Having problems submitting a listing via the web site
Posted: Sat Mar 28, 2015 4:04 pm
by Russell Landwehr
Heya, Paul
After clicking the "submit to this listing" link, are you scrolling in the left-hand pane and putting a check-mark next to the song(s) you want to submit?
Russell
Re: Having problems submitting a listing via the web site
Posted: Sat Mar 28, 2015 9:00 pm
by Paulie
I don't ever get to that point. Launching Windows VM...
Re: Having problems submitting a listing via the web site
Posted: Sat Mar 28, 2015 9:07 pm
by Paulie
Figured it out...
Total n00b issue...
I hadn't uploaded songs to my profile yet, so the web site had no songs to show me in my cart.
Problem solved, my first submittals have been sent. Two more to go tomorrow.
I swear I'll figure out this place eventually.
