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Re: Missing Notifications of Forward or Return
Posted: Tue May 19, 2015 11:28 am
by andygabrys
did you check your email spam folder?
it seems like a lot of TAXI generated stuff goes there. It changed maybe 6 months back - perhaps related to Google changing their definition of what "spam" is (I always though it was mystery meat in a can......)
all my forum emails and such go to my spam folder.
Re: Missing Notifications of Forward or Return
Posted: Tue May 19, 2015 2:54 pm
by Paulie
Holy crap! I had no idea about the Submission History part of the web site. I got my first forward last month and didn't even know it! ::heading to the forwards section::
Re: Missing Notifications of Forward or Return
Posted: Fri Jun 12, 2015 11:00 am
by madison166
Is it very unusual for a return or forward to be late? I am very new to taxi and my first submission went past the 30 day mark two days ago?
I have had a couple of full critiques returned so I know the system is working ok. It's not in my submission box that's for sure.
Re: Missing Notifications of Forward or Return
Posted: Fri Jun 12, 2015 12:05 pm
by gabrielmorgan
Hi Madison,
We apologize that it is taking longer than 30 days to hear back about your submission. Please feel free to contact our customer support if you have any issues and we'll be happy to assist you as best as we can. Our number is 1-818-222-2464. You can also contact me personally at
gabe@taxi.com and I'll be happy to help you out in whatever way I can. When you contact us in regards to this issue, please have your member number, the listing you submitted your music to and the songs you submitted to that listing ready so we can directly look into it as quickly as we can.
Re: Missing Notifications of Forward or Return
Posted: Fri Jun 12, 2015 4:43 pm
by Russell Landwehr
Telefunkin wrote:
"When making online submissions, make sure to select the box that asks if you want to be notified by email."
eh?
I've Never noticed it.