activation time on broadjam

[gitarrero]

Quote:No blasting? Should be polite? You must not know the music biz... I agree with Casey that politness is the way to go. This doesn't mean you don't can say any critique - you can discuss hard and use clear words, but still be objective.blasting them would only have the consequence that the BJ CEO doesn't want to receive any more email-feedback from members.

[aubreyz]

Quote:I've NEVER encountered any lag, in any of my dealings online, except with BJ. If you blame it on a server, why does BJ have multi-tiers for song activation? It's because they want more $$ from ya. It's not because of a server...Unfortunately this is most likely the correct answer. About the only reason for upgrading and paying more is activation times. There is absolutely no good reason that this process could not be automated and work just like it does everywhere else on the net. It's a marketing ploy - plain and simple. Do I like it. No. It is very frustrating that the service I have to pay for is unpredictable even after songs are uploaded, and that in this world of instant access I have to pay to wait.But.... are they the only game in town. Yes. It's a necessary evil for Taxi submissions or I would kiss Broadjam goodbye. The player sucks -- half the time I send a link to someone, they can't play it. Their servers aren't robust enough to handle the load, or they have some other issue that causes streaming problems.In fact, their service is so great that I tried to sign on just now and got this lovely message:error '80029c84'Circular dependency between types/modules.C:\INETPUB\WWWROOT\WWW.BROADJAM.COM051102\ARTISTS\../include/global/indexframe.asp, line 9 If there were any other way to submit other than snail mail I wonder who in the world would be paying for this great lack of service.Taxi should be embarrassed that they have such an inept partner because in the end, it makes them look bad too. Circular dependency indeed!Aub

[hummingbird]

I agree with the statement that paid Taxi members who have Broadjam MOB memberships should activate at the Primo level. There are plenty of other advantages to being Primo without activation times. If, in order to submit digitally to Taxi & Dispatch, we have to join Broadjam, then I think that should be one of the perks.Perhaps that is something to bring to Michael's attention as well. What do you say, Jimi?H

[matto]

Quote:Perhaps that is something to bring to Michael's attention as well. What do you say, Jimi?Guys...I have it on good authority that Taxi is aware of the broadjam issues and something is already "in the works".So...don't get too worked up about this stuff...you're just gonna have to have a little more patience here...

[aubreyz]

Quote:Guys...I have it on good authority that Taxi is aware of the broadjam issues and something is already "in the works".So...don't get too worked up about this stuff...you're just gonna have to have a little more patience here... Thanks Matt. Good to know.I should add to my previous post, that even though I don't care for the Broadjam player or the way they structure activation times, they've always been helpful and professional in any correspondence I've had with them.Aub

[hookstownbrown]

Good point, Hummingbird. Michael should be made aware. We're locked into online submissions through BJ. It's a monopoly borne out of good intentions, but the drawbacks are obvious and could be cured.I think the time lag should be addressed, not as a professional courtesy, but as a real hindrance to money-making opportunities.A few days ago, I emailed Roy concerning the new BJ website shells they proudly announced in an email. Flash content, revamped website templates for us PrimoMoB members...I checked them out...They are so cheesy and underdeveloped that I almost laughed. I contained those thoughts, though and expressed my disappointment. Then I offered some personal insight.This is how improvements happen. I'm convinced that these guys listen to us and try to make it work.Venting and harsh comments get turned off -- Give 'em your honest thoughts on how the system fails and/or how to make it work better...JM2!

[hummingbird]

Quote:Quote:Perhaps that is something to bring to Michael's attention as well. What do you say, Jimi?Guys...I have it on good authority that Taxi is aware of the broadjam issues and something is already "in the works".So...don't get too worked up about this stuff...you're just gonna have to have a little more patience here... I personally haven't had any problems with activation times on Broadjam... I think it's Dispatch folks that tend to be more time sensitive - sometimes you only have a day! Most other listings allow at least a couple weeks.The one time a listing disappeared before the deadline, I called Taxi and they helped me out immediately.H

[Casey H]

Quote:Quote:I've NEVER encountered any lag, in any of my dealings online, except with BJ. If you blame it on a server, why does BJ have multi-tiers for song activation? It's because they want more $$ from ya. It's not because of a server...Unfortunately this is most likely the correct answer. About the only reason for upgrading and paying more is activation times. There is absolutely no good reason that this process could not be automated and work just like it does everywhere else on the net. It's a marketing ploy - plain and simple. Do I like it. No. It is very frustrating that the service I have to pay for is unpredictable even after songs are uploaded, and that in this world of instant access I have to pay to wait.But.... are they the only game in town. Yes. It's a necessary evil for Taxi submissions or I would kiss Broadjam goodbye. The player sucks -- half the time I send a link to someone, they can't play it. Their servers aren't robust enough to handle the load, or they have some other issue that causes streaming problems.In fact, their service is so great that I tried to sign on just now and got this lovely message:error '80029c84'Circular dependency between types/modules.C:\INETPUB\WWWROOT\WWW.BROADJAM.COM051102\ARTISTS\../include/global/indexframe.asp, line 9 If there were any other way to submit other than snail mail I wonder who in the world would be paying for this great lack of service.Taxi should be embarrassed that they have such an inept partner because in the end, it makes them look bad too. Circular dependency indeed!AubInteresting... I have had few problems with broadjam and don't mind their player. I agree that activation time for TAXI members should be immediate. Regarding the links, I have suggested to them that they find a way to make those custom links for "transmit" shorter so that they are much more likely to work when pasted in an email. I think the "transmit" custom link feature is a great one, but that improvement would be nice. Casey

[neuphoria]

i've had no problem with BJ activation time. nearly instantaneous...but that's because i pay for it; felt it was a necessary investment re: dispatch listings.i'd rather spend less of course; but then i'd also like to have a free taxi membership too... but business is business. (i was also told nearly a year ago that taxi was 'working on it'.)

[michael11]

Quote:i've had no problem with BJ activation time. nearly instantaneous...but that's because i pay for it; felt it was a necessary investment re: dispatch listings.i'd rather spend less of course; but then i'd also like to have a free taxi membership too... but business is business. (i was also told nearly a year ago that taxi was 'working on it'.)I pay for it too and I have had a problem.