please help

[Len911]

its not a garritan problem. nothing works with my midi keys. garritan, play, addictive drums, xpand... my controller is not connected to my setup. everything is connected but no sound

it stopped working when i turned off the speakers and disconnected the midi cords to my keys. i did this to try to fix another problem which was my mod and pitch wheels were moving in garritan and screwed up the sound

You've lost me. So let's start over.
Are you using a soundcard? You said previously that you didn't have a usb connection. I'm assuming you have a sound card like maybe an M-Audio soundcard that has a midi in and out, and that is also supplying the audio out to your amp and speakers?
If so, I suspect in your computer it must be selected in the control panel(windows) as the default sound device, and it also must be selected in pro tools, and also any standalone software. If you don't have the option of selecting the soundcard either in the computer control panel, or the softwares it doesn't show up, then you should delete and reinstall the soundcard drivers. Older M-Audio soundcards can be a pain sometimes, the webpage of whatever soundcard you have should have a list of current and archived drivers. But check first to see that it is the default sound device in the control panel.

This part of the video shows you where you would select your soundcard. If you need to know how to get to this sound device panel, just start at the beginning of the video. If your soundcard is not listed as an option, you will need to reinstall the drivers.
https://youtu.be/Sy5LRXbTBPk?t=3m48s

[orest]

Microsoft:

"What is Windows XP end of support?

Microsoft provided support for Windows XP for the past 12 years. But the time came for us, along with our hardware and software partners, to invest our resources toward supporting more recent technologies so that we can continue to deliver great new experiences. As a result, technical assistance for Windows XP is no longer available, including automatic updates that help protect your PC."

[Len911]

got my equipment set up in my new home but problems arose.

If you have a soundcard, you might want to turn the computer off, and re-seat the sound card into the motherboard.
I'm merely speculating, but if the soundcard was jarred a little out of it's seating by the vibrations of moving, it might have caused the computer to revert to it's default sound device if it isn't making all the connections.

[charlie2]

everything was working two days ago. i had one problem and that was the mod and pitch wheels on garritan were moving and that was affecting the sound.

what i did to fix this is i turned off the speakers and disconnected then reconnected the midi cords from my keys midi controller.

after doing that my keys midi controller would not connect to my computer/daw

with all your other infor im in over my head. ill have to call my tech guy in on this because im not familar with sound cards or any other infor.

im thinking i might have to just replace the midi cords which is another possible option.

thanks for your help and keep it coming

[mojobone]

Seriously, dude, knowing your OS would help; help us help you.

Len's suggestion of re-seating the soundcard is a good one, if you're using a tower/desktop and you're comfortable with swapping PCI/PCIe cards. Instructions for doing that are all over Youtube. If you're on a laptop, that would also be good to know. Powering down your speakers is unlikely to have caused any problems unless they're also connected to your computer via USB or Lightning/Thunderbolt in order to provide software room correction. You said your speakers are powered; are they connected via analog or data cables and what specifically, are they connected to?

You mentioned you use MIDI cables between the controller keyboard and...what? Most computers don't have MIDI ports, so you must have a MIDI interface which most likely connects to the computer via USB, but might also require a DC power supply. The interface might have digital audio, analog audio and MIDI I/O or some combination thereof. Definitely plug that in, if there's a receptacle labeled X number of Volts DC. (after verifying that the power supply's voltage and polarity match, natch) If the MIDI I/F doesn't have power, it won't pass any data to your DAW, whether it's analog, digital or MIDI. Speaking of which, is there any good reason to attach a cable to the D5's MIDI in? I can't imagine you're using any of the D5's internal sounds, cuz as it happens, I also own one, LOL.

In fact IIRC, I had a similar problem (weird random pitch and mod oscillations) with my D5 back when I was using Gigasampler, which might be the same sampling engine that runs Garritan PO. If your pitch and modulation data oscillate in time with the music, that's more likely automation data or clock data. Still, that shouldn't happen if all the different varieties of data are being routed properly.

Try this: make sure everything's appropriately connected, then power up your keyboard, MIDI I/F and audio I/F, then the computer. The computer is supposed to sense the connected plug'n'play USB devices and load the various drivers, and maybe it shouldn't matter which gets turned on first, but sometimes it just does.


You might also try setting the D5 to Local Off in what I theenk is called the System Menu; a data loop can cause that kinda pitch/mod behavior.

[Len911]

needing-help-here-t138616.html

The OS is windows xp.

The Pro Tools, the midi problems. What I'm thinking is that everything is not setup or configured properly. I don't know if you have a sound card like an M-Audio that is installed on the pci buss or if you are using the built in windows audio and midi from the motherboard?? If you have both, I would maybe presume that the control panel is setup with the windows default and not the pci buss sound card, and that that conflict is causing your midi problems. The PT problem sounds like it is setup to save your files on a write-protected file or disk of some sort, so you need to change your auto-save preferences.

Yes, you finally got your keyboard reconnected, but the mod and pitch wheels are still doing the same thing, so they're not fixed.
And we're not making progress. We are still at square one. You haven't said whether or not you have a third party sound card, or what you are using or how you connect your midi to the computer, you have said it's not usb, that is all we know.

[orest]

And as I mentioned before, XP is no longer supported.
No drivers will developed or any updates for that matter by any third party company for XP.

I think you should at least upgrade your OS to Windows 7 pro

[charlie2]

i'm using an m box2 for my interface.

I can't imagine you're using any of the D5's internal sounds, cuz as it happens, I also own one, LOL.

i use this old d5 as a midi controller but i did use one internal sound once for a piece that i just got a letter about from the harry fox agency. don't tell anybody

im lost on soundcards but i do own a credit card. i know i need to upgrade but in the mean time i'll like to record.

im getting: pt was unable to backup your session. if your session is on a read only drive, you must disable autosave by unchecking enable session file auto backup which is located in the operations tab of the pt preferences dialog to avoid getting this message.

my session is on my glyph harddrive. what do i need to do?

also...any ideas about the moving mod and pitch wheels in garritan and the underwater sounds from my bass in xpand

once again...thanx for the help

[orest]

I'm still suggesting that you upgrade to an OS that is supported.

If we can't help, contact the company directly instead, in this case https://www.garritan.com/

[lesmac]

im getting: pt was unable to backup your session. if your session is on a read only drive, you must disable autosave by unchecking enable session file auto backup which is located in the operations tab of the pt preferences dialog to avoid getting this message.

Have you tried this.

http://avid.force.com/pkb/articles/en_U ... e/en332943

I quite often get out of trouble by copying an error dialogue in its entirety and pasting it into Google.

Re the midi controller not showing up you may need to visit the midi setup in Pro tools. Not near my studio for quite a while so can't help too much here. You are record enabling your tracks I suppose- Just checking- I'm sure you are.

Try doing your trouble shooting in a new session with one instrument plugin that doesn't use too many resources like expand.

I'm sure you'll get there in the end. I do think the advice about upgrading your Operating System is worth taking. Many like to stay with a particular DAW version but an unsupported OS may be a different kettle of fish.

I think all the advice given by the previous posters is right on the money. Funny if it turned out to be a cable.