activation time on broadjam

gitarrero · Post by **gitarrero** » Fri Jan 12, 2007 11:26 pm

Hi folks,...I know, I know - I just would need to upload my tracks soon enough in order that they're activated before the submission-deadline.but sometimes I just don't have time to work soon enough on a particular track, so I get a little nerved from time to time because of the activation time on broadjam.I'm think I'm a MoB Member on broadjam ($50 membership), so activating can take up to 48 hours.How do people who submitting new created stuff to dispatch handle this..? There are often tight deadlines - and if you have to produce something new and than submit it, time can get tight.what's your opinion/experience?cheers,Martin

michael11 · Post by **michael11** » Sat Jan 13, 2007 4:17 am

Quote:Hi folks,...I know, I know - I just would need to upload my tracks soon enough in order that they're activated before the submission-deadline.but sometimes I just don't have time to work soon enough on a particular track, so I get a little nerved from time to time because of the activation time on broadjam.I'm think I'm a MoB Member on broadjam ($50 membership), so activating can take up to 48 hours.How do people who submitting new created stuff to dispatch handle this..? There are often tight deadlines - and if you have to produce something new and than submit it, time can get tight.what's your opinion/experience?cheers,MartinInteresting point Martin.This is something that has bothered me for some time.As a Pro member I sometimes get p....ed having to wait longer than their maximum advertised time for activation particularly at weekends especially as MySpace is almost immediate.Only consolation is keep in mind the time difference as we are in Europe and that gives me at least six hours.

gitarrero · Post by **gitarrero** » Sat Jan 13, 2007 4:46 am

thanks michael for sharing your experience.well it seems like upgrading the membership to PRO doesn't solve the problem.I'm not a IT-guy but I think that we as customer of a paid service shouldn't suffer under such circumstances, especially because time matters in this industry.

Casey H · Post by **Casey H** » Sat Jan 13, 2007 5:00 am

I think you should write to the broadjam CEO and express your concern. My impression is he is very receptive to feedback from members. In a recent newsletter to the members, he said:If have any feedback whatsoever, please feel free to contact me directly. You can reach me at Roy@broadjam.com or 608-271-3633. Also, on an occasional basis, I have contacted broadjam customer service to see if they could quickly activate an uploaded track because I had a deadline and they always (cheerfully) did it for me. Of course, I wouldn't recommend abusing the system by constantly doing that.Good luck! Casey

gitarrero · Post by **gitarrero** » Sat Jan 13, 2007 5:16 am

Hi Casey,thanks for that, I've written an email to Roy.Let's see what his answer is.

hummingbird · Post by **hummingbird** » Sat Jan 13, 2007 7:38 am

I'm a Primo member and I find my songs activate pretty quickly. However, it could take up to 12 hours. My solution is, say the deadline is 5pm Tuesday. On Monday I upload an mp3 worktape of the song, and make my submission. On Tuesday afternoon, I upload the finished version of the song. It will be activated by the next business day should anyone be screening that quickly.

gitarrero · Post by **gitarrero** » Sat Jan 13, 2007 10:02 am

Wow - I just get feedback from Roy (CEO of broadjam).I explained the situation and he told me look deeper into it.It also might be a case of the geographical area - if I understood humingbird correctly, her songs are activated in a couple of hours, while users in europe do wait much longer, even with the Pro membership.have a nice week end and make some noise,Martin

gitarrero · Post by **gitarrero** » Sun Jan 14, 2007 12:26 am

Quote:anything over the net and it's almost instantaneous....well, as you can see above, that's not the case with broadjam for several users.

edteja · Post by **edteja** » Sun Jan 14, 2007 5:39 am

Not so Shak. Different servers for different countries. Look at the fact that Qatar has one server for the whole country. There are any number of ways that a song or message can get caught in net traffic and locked into a slow section fo the backbone.

Casey H · Post by **Casey H** » Sun Jan 14, 2007 7:33 am

I always believe in catching more flies with honey. The issue was politely and professionally mentioned to the CEO of broadjam, and now I think he should be given time to address the concern. Blasting them on this forum gets it off your chest but that's about all. It might be a good idea for more folks who are concerned to also write (politely) to the CEO of broadjam to let him know they would like to see this improved. I agree with the concern. My personal opinion is that TAXI/Broadjam members, regardless of broadjam level, should get much faster activation. Casey

activation time on broadjam

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