Thanks.Cakewalk program is now open!

[byllsong]

Hi, I've been using Music Creator for several year with no problem.Last night I went to open it up and it would not. I did a re-boot and it worked.This morning I tried to open it again and nothing happened. I did a re-boot again and it worked. So to test, I closed the program and tried to open it again...nothing happened. I had to go to work, where I am now. I'm concerned. Does anyone have any idea what the problem/solution might be?Billy

[davekershaw]

Oct 22, 2008, 4:25am, byllsong wrote:Hi, I've been using Music Creator for several year with no problem.Last night I went to open it up and it would not. I did a re-boot and it worked.This morning I tried to open it again and nothing happened. I did a re-boot again and it worked. So to test, I closed the program and tried to open it again...nothing happened. I had to go to work, where I am now. I'm concerned. Does anyone have any idea what the problem/solution might be?BillyMaybe just try reinstalling the program in the first instance Billy.Might just be something in your registry that got altered.Reinstalling might clear it. Make sure you back your projects up first.Hope this helps,Dave.

[byllsong]

Thanks Dave,I thought about that...but I had to got to work. It's gonna be a l...o...n...g day. Billy

[weapon]

Also do a disc-check at start up and tell it to correct any found errors, and defrag your drives, as well as run a virus and spyware scan, a good free one is www.spywareterminator.com

[byllsong]

Thanks Weapon,I'll do a total scan before re-installing.Billy

[weapon]

No problem, I usually find that when a program won't open, something else is running that is sucking up RAM.

[devin]

If there's time, it might be good to backup the entire section of the music drive first (if you don't have a recent copy)...just in case (as Dave forebode). It would be good to have the music files saved.

[garrettmiller]

Have you installed another application/hardware device/driver prior to the crash? Garrett

[byllsong]

Hi,Quote:Have you installed another application/hardware device/driver prior to the crash? The only thing new on my computer is an upgrade to Norton 360 2.0 which I did about a month ago.I did a complete scan and tried again and nothing changed.I uninstalled and reinstalled...same thing. I did notice that I did not save any of my files, but after installing the new one, it still had all my old files. I would have thought that an install would have cleared anything not saved and I would be able to start from scratch.I sent an e-mail to Cakewalk support, they say I should hear back in about 2 days. Billy

[davekershaw]

Oct 23, 2008, 3:45am, byllsong wrote:Hi,Quote:Have you installed another application/hardware device/driver prior to the crash? The only thing new on my computer is an upgrade to Norton 360 2.0 which I did about a month ago.I did a complete scan and tried again and nothing changed.I uninstalled and reinstalled...same thing. I did notice that I did not save any of my files, but after installing the new one, it still had all my old files. I would have thought that an install would have cleared anything not saved and I would be able to start from scratch.I sent an e-mail to Cakewalk support, they say I should hear back in about 2 days. BillyYes, as long as you keep the directory, it shouldn't delete your own files.You might try removing the program again, and also that directory. Then also remove any related files from your registry with regedit. But be careful what you take out! Uninstalling doesn't always take out everything.Then try reinstalling the program. Again, make sure you've backed up your files.